Frequently asked

Add items to your cart, then use Request this order on checkout. You’ll get a summary to copy or email us. We confirm availability and payment separately — this site does not charge your card.

Choose Pickup at checkout and pick a date/time during open hours. We’ll confirm when your order is ready. Whole cakes need the lead times listed on Custom Cakes.

Limited local delivery may be available depending on day and distance. Select Delivery, include your address, and we’ll reply with a fee and whether we can do it. Demo site uses placeholder coverage.

Most of our cookie and cake line is produced in a nut-free bakery environment, but Goose Tracks and Carrot Walnut Cake contain pecans/walnuts. We also handle dairy, eggs, wheat, and soy. Ask if you have severe allergies — kitchens are shared for other allergens.

Cookies are baked throughout the day. Layer cakes are finished to order. Whole cakes are finished to order. We don’t freeze finished cookies for the case.

Use the Custom Cakes inquiry form. Simple writing needs about 3 days; multi-tier and weekend events need 1–2 weeks. We’ll quote before you commit.

Online checkout here only creates an order request. Payment is arranged when we confirm — cash, card in person, or invoice. See README for future Stripe/Square/Shopify integration.

Cookie Flight and Gift Tin can be mixed to taste — leave a note in the cart. Bring the tin back for a refill discount (policy to finalize before launch).